At Board Harbour, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy outlines our practices for collecting, using and protecting the data you provide.

What we do with the Information we collect:

Personal Information:

When you engage our services, register for our events or subscribe to our newsletters, we will collect personal information such as your name, email address, phone number, postal address, job title and professional background. This enables us to have an idea of who you are in order to provide experiences tailored to meet your needs. 

Payment Information:

For transactions related to our services, we will  collect payment details such as credit card numbers or other financial information necessary to process your transaction securely. We do not store payment information on our servers after the transaction is completed.

Event Preferences:

We gather information about your event preferences, interests, and interactions with our digital platforms, including attendance history, session selections, and feedback provided. This data helps us tailor our services to better meet your needs and improve user experiences.

Usage Data:

We automatically collect technical information when you visit our website or use our digital platforms, including your IP address, browser type, device identifiers, and pages visited. This information is used for analytical purposes to optimize our website and enhance security

How We Use Your Information

Service Delivery:

We use the information you provide to deliver our events, retreats, and other services, including processing registrations, managing attendance, and communicating event-related information.

Personalization and Improving Experiences:

Your data enables us to personalize your experience, provide relevant content, and improve the quality of our services and events. We may analyze usage patterns and feedback to identify areas for enhancement.

Marketing Communications:

With your consent, we will use your contact information to send you promotional emails, newsletters, or marketing communications about our services, events, and relevant industry insights. You may opt-out of receiving such communications at any time.

Customer Support:

We utilize your information to respond to inquiries, provide customer support, and address any issues or concerns you may have. This may involve contacting you via email, phone, or other communication channels.

Data Security:

We implement robust technical and organizational measures to safeguard your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption, access controls, and regular security assessments.

Data Sharing and Disclosure :

We may share your information with trusted third-party service providers, business partners, or affiliates who assist us in delivering our services, processing payments, conducting analytics, or managing digital platforms. We ensure that these parties adhere to strict confidentiality and data protection standards.

Your Rights and Choices

Data Retention:

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law.

Access and Correction:

You have the right to access, rectify, or update your personal information held by us. You may review and modify your account settings or contact us to exercise these rights.

Data Portability:

Upon request, we can provide you with a copy of your personal data in a structured, commonly used, and machine-readable format for portability purposes.

Withdrawal of Consent:

If you have provided consent for the processing of your personal information, you may withdraw your consent at any time by contacting us. This will not affect the lawfulness of processing based on consent before its withdrawal.

Marketing Preferences:

You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the communication or by contacting us directly.

International Data Transfers:

Your personal information may be transferred to and processed in countries outside of your jurisdiction, where data protection laws may differ. By using our services, you consent to the transfer of your information to such countries as necessary for the purposes outlined in this privacy policy.

Changes to This Policy:

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes and seek your consent if required by law.

Contact Us:

If you have any questions, concerns, or requests regarding our privacy practices, please contact us at judith@theboardharbor.org